Frequently Asked Questions.

We work with everyone. We actively support everyday individuals, startups, SMEs, joint venture partners, law firms, corporate boards, and institutional investors.

Whether you need a quick background assessment for an executive hire or a complex cross-border due diligence review, our operational team adapts to your scope.

Novatraxx is an institutional-grade corporate defense and risk advisory firm. Unlike localized private investigators who rely on ad-hoc methods, we engineer structured, multi-source intelligence networks.

We combine lawful public registry extraction (SSM, official gazettes, land registries, court judgments), legal intelligence frameworks, and advanced OSINT methodologies to deliver court-admissible, cryptographically verified intelligence dossiers.

Yes. Because we operate an encrypted online-first intake protocol, our submission ingestion systems run 24 hours a day, 7 days a week. You can submit target parameters or objective questions anytime via our intake portal for rapid case allocation.

UBO mapping uncovers the real human beings who ultimately own, control, or benefit from a corporate entity, even if they are hidden behind complex layers of offshore holding companies, nominee shareholders, or shell entities.

UBO verification is essential before entering joint ventures, executing M&A transactions, or onboarding major suppliers to avoid regulatory penalties, sanction violations, or hidden conflict-of-interest risks.

Absolutely. All intelligence gathered by Novatraxx strictly adheres to applicable legal frameworks, including the Personal Data Protection Act 2010 (PDPA), Companies Act 2016, and official public registry regulatory rules. Every fact stated in our reports is cross-corroborated against timestamped official records.

Our Corporate Intelligence Retainer provides companies with ongoing risk insulation rather than reactive, emergency projects. Retainer benefits include:

• Continuous monthly monitoring of key counterparties, major suppliers, or joint-venture partners.
• Real-time automated alerts on directorship, shareholder, or regulatory registry changes.
• Periodic vendor risk assessments and quarterly intelligence briefings.
• Guaranteed rapid-response research windows under defined Service Level Agreements (SLA).

During a Governance Review, our advisory team evaluates your internal corporate structure, board oversight mechanisms, conflict-of-interest disclosures, procurement protocols, and statutory compliance gaps. We then deliver clear, actionable recommendations to protect board members from personal liability and insulate company assets.

We perform independent, conflict-checked reviews of internal corporate allegations or vendor procurement loops. We verify whether directors, executives, or key procurement personnel hold undisclosed commercial interests in vendors or competing entities.

Primus Corporate Architecture (operating at primus.novatraxx.my) is the specialized corporate and institutional advisory business unit of Novatraxx.

While Novatraxx handles intelligence and risk advisory, Primus handles foundational corporate governance setup and documentation infrastructure, including incorporation support, board charters, corporate constitutions, director packs, employee handbooks, and SOP manuals.

Yes. Primus offers accessible entry packages specifically tailored for emerging startups and growth companies requiring proper shareholder agreements, corporate constitutions, and board documentation right from day one.

Novatraxx enforces absolute zero-knowledge data insulation. All client communications, case parameters, and analytical findings are compiled via sandboxed systems and delivered directly under mutual Non-Disclosure Agreements (NDA). Post-engagement, case files are cryptographically archived.

We believe in upfront commercial clarity. Before any work begins, we issue a clear Scope of Work (SOW) and fixed quotation based on clear entry baselines (e.g., Company Background Profiles from RM800, Executive Background Assessments from RM1,500, Vendor Due Diligence from RM2,500). There are no hidden fees.